What is the payment method?
Yensa accepts VISA, Mastercard, American Express, Discover Card, and PayPal.
Where do you deliver?
Yensa delivers worldwide.
Is YENSA organic?
No. YENSA products are not organic.
Yensa’s approach is to make Natural & Very Effective beauty products. By “Natural & Very Effective” they mean: using skin-safe, time-tested, effective, modern tech-based ingredients that are free from harmful ingredients that can cause skin irritation. Yensa use nature’s great gifts to protect and preserve your skin health. Yensa use the highest quality Superfoods from around the globe, so it naturally contains a high percentage of antioxidant and healing properties. Yensa also use sea algae extracts from the ocean, various kinds of fruits, vegetables and flowers extract as key ingredients.
As part of their aim to produce natural & very effective products, we believe that sourcing organic essential oils and plant oils wherever possible is worthwhile. Yensa are in the process of developing new products in the very near future.
Can I have an allergic reaction when I use YENSA products?
Allergic reactions to YENSA products do not happen very often. Indeed, if you think you have suffered an allergic reaction, please stop using the product. It is possible that you are allergic to some essential oils or other natural ingredients within our formulas. If you suspect you might have a sensitivity, they strongly recommend testing a small amount of product on the inside of your elbow. If you experience any redness or tingling you should stop using the product, return for a refund or exchange. For the return/exchange, please check their return policy.
Are YENSA products suitable for Vegans?
Yensa do not use animal-by ingredients in most of our products. In addition, their products are cruelty-free; in other words, they are not tested on animals. For more ingredient information on each product, please review the full ingredient list under each product page.
Do you have more information for the CBD products?
Yes, of course, For FAQ’s related to CBD, please visit here. For COA information related to our CBD, please visit here.
Does YENSA have any plans to develop new items?
Yes, they are always planning on extended their product line. Yensa will let you all know of the exciting news as it unfolds.
Questions about your Purchase/Shipping & Returns
What is Route?
Package protection and package tracking designed to give the customer the best shipping experience. Yensa partnered with Route to offer their customers low cost, effective package protection. They can help you receive a refund or receive a replacement for items lost or damaged in the mail at no additional cost to you. Route package protection is available for $0.98 and will appear as an item in your cart.
What if I don’t want to use Route to protect my package?
On the “My Cart” page, Route will appear just above the “Checkout” options. To opt-out of package protection, simply click where it says “On” next to the Route information. This should then say “Off”. You can double-check that you’ve successfully turned Route off by looking at the items in your cart. Please e-mail [email protected]
with any questions or concerns.
How can I return or exchange YENSA products purchased from Yensa?
Simply send them the product you no longer want within 14 days of receipt to request an
Please ship the product via insured parcel post and include a note in the package with
your order number, the word “exchange” and the product that you wish to receive in
the exchange wrote on it. Please note that shipping charges related to your return are not
Attn: Return Dept.
51 N Pecos Road. #106
Las Vegas, NV 89101
*Note: YENSA Beauty only accepts returned items for an exchange on items purchased
from Yensa. Yensa do not accept the return or exchange if you purchased from one of their vendors or retailers.