How can I make changes to my order?
Simply email them at [email protected]
within 12 hours (not applicable to Cash on Delivery order). Be sure to include your order number! If you would like to change your design, please also include the URL or name of the new design. Otherwise, if it is the device type, case type or colour that you would like to adjust, please also let us know the details in an email.
Can other people print my case?
No, only you can print your case unless your design is available on the Casetify Artist Collection.
I want to join the Casetify Artist Collection to sell my design.
Is Casetify available worldwide?
Yes, Casetify is available Worldwide.
How do I purchase a gift card?
Check out the Casetify Virtual Gift Card section.
Can I apply the online discount in the retail purchase?
No, online and retail discounts are separate.