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Love Coupons Singapore

Love Coupons Privacy Policy

Learn how Love Coupons Singapore collects, uses, and protects your personal information. Read our full privacy policy covering data storage, cookies, and your rights under Singapore data protection laws.

Effective Date: February 12, 2026

Love Savings Group Limited ("we," "us," or "our") operates the Love Coupons website (https://www.lovecoupons.com.sg). This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our Website. By using our Website, you agree to the practices described in this Privacy Policy.

1. Who We Are

We are Love Savings Group Limited, a company registered in England and Wales (Company Number: 11734108), with our registered office at Kemp House, 124 City Road, London, EC1V 2NX, United Kingdom. We operate the Love Coupons website for users in Singapore and are committed to handling your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

2. Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: If you sign up for our newsletter or marketing emails, we collect your email address.
  • Device and Usage Data: We automatically collect information such as your IP address, browser type and version, device type, operating system, pages viewed, referring URL, and the date and time of your visit.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to operate our Website, analyse usage, and support marketing efforts. For more information, see our Cookie Policy.
  • Contact Form Data: If you contact us via our contact page, we collect your name and email address to respond to your enquiry.

3. Legal Basis for Processing

Under the PDPA, we collect, use, and disclose your personal data on the following bases:

  • Consent: We obtain your consent before collecting, using, or disclosing your personal data. For marketing communications, we comply with the Do Not Call (DNC) provisions and the Spam Control Act.
  • Legitimate Interests (Business Improvement Exception): We may use your personal data without consent where it falls within the business improvement exception, such as for analytics and improving our services, provided that the data is not used to make decisions affecting you.
  • Legal Obligation: Where processing is necessary to comply with applicable Singapore law or any order of court.

4. How We Use Your Information

We use your personal data for the following purposes:

  • To provide, operate, and improve our Website and services;
  • To send you marketing communications and newsletters, where you have given your consent;
  • To analyse Website usage, trends, and performance;
  • To protect the security and integrity of our Website;
  • To detect and prevent fraudulent or unauthorised redemption of unique coupon codes;
  • To respond to your enquiries via our contact form;
  • To comply with legal obligations and enforce our policies.

5. How We Share Your Information

We may share your personal data with the following categories of recipients:

  • Service Providers (Data Intermediaries): Third-party vendors who help us operate our Website, send marketing emails, or analyse usage. They process data only on our behalf and under our instructions, in accordance with the PDPA.
  • Advertising and Analytics Partners: We use tools such as Google Analytics to understand how users interact with our Website. These partners may use cookies or similar technologies.
  • Retail Partners: If you click a coupon or link to a partner, certain information (such as cookies or referral data) may be shared to track your use of their offer.
  • Legal and Regulatory Authorities: If required by law, regulation, legal process, or government request.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or part of our business, subject to the PDPA's requirements on transfers.

We do not sell your personal data.

6. International Data Transfers

As we are based in the United Kingdom, your personal data may be transferred to and processed in the United Kingdom or other countries outside Singapore. Under the PDPA's Transfer Limitation Obligation, we ensure that recipients of your personal data outside Singapore provide a standard of protection comparable to that under the PDPA, whether through contractual arrangements or by ensuring the recipient jurisdiction has comparable data protection laws. By using our Website, you acknowledge and consent to the transfer of your data to the United Kingdom.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. In accordance with the PDPA's Retention Limitation Obligation, we cease to retain personal data when it is no longer necessary for any business or legal purpose. Newsletter subscriber data is retained until you unsubscribe. Analytics data is retained in anonymised form.

8. Your Rights

Under the PDPA, you have the following rights in relation to your personal data:

  • Right of Access: You may request access to the personal data we hold about you and information about how your personal data has been used or disclosed within the past year.
  • Right to Correction: You may request that we correct any personal data that is inaccurate, incomplete, or misleading.
  • Right to Data Portability: You may request a copy of your data in a commonly used machine-readable format and request that it be transmitted to another organisation, where applicable.
  • Right to Withdraw Consent: You may withdraw your consent for the collection, use, or disclosure of your personal data at any time by giving us reasonable notice.

To exercise any of these rights, please contact our Data Protection Officer at dpo@lovesavingsgroup.com. We will respond to your request within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Personal Data Protection Commission (PDPC) at pdpc.gov.sg.

9. Children's Privacy

Our Website is intended for individuals aged 18 and over. We do not knowingly collect personal data from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such data promptly.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or destruction, in accordance with the PDPA's Protection Obligation. However, no method of transmission over the internet or electronic storage is completely secure.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Website after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us: