PayPal Coupons May 2025

You don’t need to have money in your PayPal account to send a payment. You can send money directly from a credit card or a debit card.

They may limit your account to comply with regulatory requirements. For example, requesting certain products, like a debit card, can trigger government laws. They may limit your account while they work together to satisfy those requirements.

Your payment was declined by your bank or card issuer. To protect your privacy, your card issuer or bank doesn't tell PayPal why your card was declined. Contact your card issuer or bank for more information.

If a payment you sent is pending or unclaimed, it means the recipient hasn’t received or hasn’t accepted the payment yet. The payment would be pending or unclaimed if it was sent to an email address or phone number that isn’t registered with a verified PayPal account. Check that you sent the payment to the correct email address or phone number. The recipient may need to set up a PayPal account or verify their account for the payment to be complete. You have the option to cancel the payment.

To cancel an invoice on the desktop experience, find the invoice in your list of invoices and click the More Options icon on the right side of the screen. You have the option of sending your customer a notification email about the invoice cancellation. On mobile, find the invoice in your list. Tap the More icon on the invoice details and cancel it.

If you receive a refund, the money will return to its original payment method, such as your bank, credit card, or PayPal account. If you don't receive a refund, you can open a dispute in your Resolution Center. You have 180 days from the payment date to open a dispute.