Which countries do you ship to?
Australia, Singapore and United States (no shipping to Guam or Puerto Rico).
How much is shipping and how long will it take?
Order before 1 pm (AEST) to receive your order within 1-3 working days. Non-metro areas may add an additional day to delivery timeframe.
Shipping for Seafolly orders is $7.50. If your order is $50 or over, Seafolly is pleased to provide free shipping.
Can I return or exchange my order?
Seafolly Australia is passionate about ensuring that you are completely satisfied with your purchase. If you change your mind about an item purchased on Seafolly.com/au, you are entitled to an exchange or refund within 31 days of receipt should it meet the below requirements:
Proof of purchase provided
Tags attached
The garment in original condition, including unworn and unwashed
Please make sure that swimwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it’s obvious that this hasn’t been done.
Returns Form enclosed in returns package. Print your Returns Form here.
Unfortunately, Seafolly does not accept exchange requests. If you wish to receive another item, please return the item/s from your original order for a refund and place a new order.
How long will a refund take to process?
Refunds will be processed to the original payment method within 5 business days of Seafolly receiving the return parcel. Notification will be sent to the nominated email address at the time of this transaction.
