What is the payment method?
Scotch Porter accepts all major Debit & Credit Card.
Do you ship Internationally?
Yes. They ship Internationally.
What are your international shipping rates?
Shipping rates to international locations vary based on location and shipping time frame. Rates start at $5.95 & up and are based on the weight of your package and method of shipment selected. Please note that any customs charges incurred on packages are the responsibility of their customers to pay in order for their package to be delivered.
What about duties and fees?
Due to complex international laws and taxes, we do not include these fees in orders. You are responsible for any local customs and duties on your order. Scotch Porter is required by law to disclose the full value of the package contents and cannot change this value. If an order is refused, then you are responsible for the original shipping expenses, as well as any additional duties, fees, customs, or taxes incurred in shipping. Order changes and cancellations
If you would like to change or cancel your order, please call 1-855-888-6929 as soon as possible. They will do everything they can to accommodate your request. After 10 am (EST) Monday- Friday, they are not guaranteed to make any order or address changes, as the order would have shipped.
Can I return products?
Unfortunately, Scotch Porter shipping platform does not allow for International Returns to be submitted. However, in the event that an item needs to be returned, customers are responsible for shipping the package back to their warehouse. Once received and inspected, they can begin the refund process if applicable. Please reach out to [email protected]
to initiate the return process.
Do you ship to APO’s?
Yes. Shipping usually will take anywhere from 20 - 30 days.