Omax Coupons September 2024

Omax accepts VISA, Mastercard, AMEX, Discover Card, Diners Club, JCB, Union Pay and Shop Pay.

They do ship internationally. Please note that all customs and brokerage fees levied on products imported into the country of destination are the responsibility of the recipient. Such fees/duties are NOT included in their pricing.

Unfortunately, once your order is placed, they are unable to change the shipping address. If an address change is needed, please cancel your order and place a new order with the corrected address.

Prompt shipping is part of their commitment to providing great customer service. In-stock orders received by 5 pm ET / 2 pm PST) will usually ship on the same day. Orders received after 2 pm PST usually will ship the next business day. Orders placed on weekends or holidays will usually ship the next business day.

You will receive an automatic e-mail notification when your order ships (please check your junk/spam folder before inquiring about this as automated emails often end up there).

You will receive an automatic email notifying you of your order shipment (be sure to check your spam/junk folder if you don't see this). Your tracking number will also be included in this email. Note that tracking information on the USPS/FedEx websites can take up to 24 hours to be updated and visible, so please be patient if you don't see the tracking information right away.

Unfortunately, once an order has been placed it usually cannot be cancelled. Please call at 1-800-672-7101 or email them at support@omaxmicroscope.com immediately and they will strive to adjust your order accordingly.

Omax offers a 30-day return policy from the purchase date of your order. If the item does not meet your needs or satisfaction, please contact them within 30 days for an RMA (Return of Merchandise Authorization) number. Returns must be new, unused and repackaged in the original shipping materials to receive a full refund.

To qualify for a refund, please ensure that your return fits the following conditions:

• 30-day Limit: If you are dissatisfied with your purchase for any reason, you may return it to Omax within 30 days of the purchase date, subject to conditions & exclusions noted below.

• Return must be in new condition: All returned items must be in new, resaleable condition. Returned items should not show any evidence of use or wear, dirt, or blemishes of any kind. Items must be returned in their original packaging and should include all supplied materials: instructions, warranty cards, original accessories, hardware, and any software provided.

• Restocking Fee: They may levy restocking fees for items showing any signs of use or damage. Using other packing other than the original packing will result in a 20% restocking fee deducted from your refund amount. Bulk returns of orders that include 5 or more items may incur a 20% restocking fee when returning for a refund - these will be evaluated on a case-by-case basis.

They process returns within 5 - 7 business days after they receive the returned item. Refunds will be issued in the form of the original payment. Credits will appear on your account approximately 48 hours after they process your return.