What is the payment method?
Love Earth accepts payment by Visa, MasterCard, Online Bank In and Point Redemption (only applicable for love earth organic member).
What is the cancellation policy?
You may cancel an order if the product is not available for any reason. They will notify you if this is the case and return any payment that you have made. A refund will be credited into the Customer’s credit card account depending on the period of time your financial institution required to arrange for the refund.
You are not allowed to cancel the order once a Confirmation of Order is issued.
How Can I Track My Order?
Please locate your tracking number from the delivery confirmation email or by logging into your Love Earth account. Alternatively, you can go to https://www.ninjavan.co/en-my and enter your tracking number in the tracking widget to see the status of your delivery. Please allow a few hours after you receive the delivery confirmation email for Ninja Van to reflect the status of the order.
Where do you deliver?
Currently, they only seling in Malaysia and Singapore.