Are my details safe and confidential?
My magazine hasn’t arrived, what do I do?
If your magazine hasn’t arrived or you think it may be running late please contact the magazine publishers who will be able to help you. You can find all their contact details on your confirmation email, or in your My Account area on their site. You can log in here where you will find a complete list of all your current and past subscriptions and the publisher contact information for each.
Can I transfer my subscription to a different magazine?
Unfortunately, they are not able to transfer subscriptions to different titles.
Can I cancel my subscription/s?
Yes, in some circumstances, you may cancel your subscription. If you cancel your subscription within 48 hours of placing it, iSUBSCRiBE will provide a full refund. This is applicable to orders placed for UK, European, United States and International delivery within 48 hours of order. If you request a cancellation more than 48 hours after placing your order iSUBSCRiBE will not offer a refund. Any cancellations may only be processed by the individual publisher at their discretion. Each publisher has slightly different terms on refunds. Some publishers will refund in full, some in part, and some not at all. They are happy to advise you on refunds so please do get in touch. Please be aware that refunds are not available for European, United States and International orders canceled after more than 48 hours. Also please note, as directed by the publishers, all direct debit purchases have a minimum term of 12 months.
Does the price of the subscription include delivery?
Yes, all pricing for magazine and newspaper subscriptions includes delivery costs.
What is the payment method?
isubscribe accepts Visa, Mastercard, American Express, One4all, Paypal*, isubscribe gift voucher or gift card, and Direct Debit**