What is the payment method?
Hosiery Etc any major credit card, they also accept company/personal checks. But they would have to receive payment, wait for the payment to be cleared than ship your order.
Where do you deliver?
Hosiery Etc delivers worldwide.
Why can’t I place my order?
If your billing address does not match your bank’s record exactly, your order will not be placed. An authorization/hold will be placed on your credit card every time you attempt to submit an order.
When will my order ship?
Most of their products ship within 24-48 hours after placing your order. Hosiery Etc can’t guarantee that every item will be in stock. Items that are not currently in stock will be placed on backorder. If this occurs you will be given the opportunity to cancel or change your order.
When will my credit card be charged?
Your credit card will be charged within 24 hours prior to shipment of your item(s).
What is the return & refund policy?
Your satisfaction is very important to us if you are not in love with your purchase you may return the item. Hosiery Etc have a No-Hassle return policy: If you are not satisfied with your purchase, you may return it for a prompt credit or exchange. A refund will be issued less shipping fees. Hosiery Etc want you to love your purchase, every time you shop, so simply return unworn merchandise with all tags attached within 14 days for an exchange or refund. Credits or charges due will be issued to the original credit card.
Please note that exchanges are processed as a return and a subsequent shipment. You will receive a credit issued back to your original payment method for the item(s) you are returning, and then charged separately for the exchange when it ships. Returns after 14 days will be decided case by case. Please allow up to 10 business days from date received for your return/exchange to be processed. Initial shipping fees and return shipping costs are not refundable.
Returned items must be in their original condition and original packaging with tags and sanitary protection intact. Health regulations stipulate that clothing that is soiled, worn, damaged, cannot be taken back. As lingerie is delicate by nature, they offer no warranty once the tags are removed. All sales are final on the on panties, thongs, and hosiery
If you are returning a purchase for a refund, you are responsible for the return shipping back to them. And if you are returning for exchange please include a prepaid shipping label for them to ship your purchase to you.