What is the payment method?
Falseeyelashes.co.uk accepts Apple pay, Google pay, Amex, Mastercard, Maestro, PayPal, Visa, and Klarna.
What currencies do you accept?
Falseeyelashes.co.uk main currency is GBP, however, Falseeyelashes.co.uk also accept a wide range of currencies and payment methods. If you click the flag to the left of the “My Account” button at the top of their website, you can select your location and your preferred currency from the drop-down menu. Paying your local currency often helps to avoid foreign transaction fees that may be levied by your bank or card issuer if paying in GBP.
What are subscriptions and how do they work?
Falseeyelashes.co.uk now offer their customers based in the UK the chance to subscribe to their favourite lashes, Falseeyelashes.co.uk will send them out to you every 14, 30, 60 days as per your preference. If you have questions related to our subscriptions and how they work, please check their Subscription FAQs page, or alternatively please call or email them and they will be glad to assist you further. Please note that subscription orders are not available to customers residing outside of the UK.
How does the order process work?
Simply browse their website and add any products you’d like to purchase to your basket. Once you’ve finished browsing click on your cart then click “checkout”. You should then follow the on-screen instructions and enter the information requested such as your postal address.
Do you offer refunds?
Yes, they do. If your item arrives and you decide you’d like to return it, please contact them within 30 days to arrange a return (the item must be returned sealed and unused). Falseeyelashes.co.uk also offer refunds for items that arrive faultily or not as described. For clarification of our refund and return policy, please read their terms and conditions page here.
Who pays for return postage?
If you no longer require the item or change your mind, you will be liable to cover the cost of return postage. If the incorrect item is dispatched to you, or the item arrives damaged, Falseeyelashes.co.uk will reimburse your return postage costs. For clarification of their refund and return policy, please read their terms and conditions page here.