What is the Shopee payment method?
Shopee accepts all of the major Credit/Debit Cards, Shopee Wallet, Bank Transfer.
Where does Shopee ship?
Shopee ships within the countries which are available during the checkout process.
Can I cancel my order?
You can only send a cancellation request if the order has not yet been scheduled for a pick up by the courier. Please note to think twice before cancelling, you can only cancel once for every order.
How can I request a return/refund?
You will only be able to request for return/refund if the conditions indicated are met and if the “Order Received” button has not been tapped. In case the Buyer has already tapped the “Order Received” button and wants to request for return/refund, the Buyer has to contact the seller immediately.
When will I receive my refund?
Once the request is approved by the seller, you will receive a notification about the request approval and instructions on how to get your refund payment via in-app push notification or email.