What is the payment method?
Solight accepts VISA, Mastercard, American Express, and Discover Card.
Where does Solight deliver?
Solight delivers Worldwide.
What is Solight return policy?
Solight return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, they can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
What is Solight refund policy?
Once your return is received and inspected, they will send you an email to notify you that they have received your returned item. Solight will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
I haven’t received my refund yet, what is wrong?
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact them at [email protected]
Does Solight offer an exchange?
Solight only replace items if they are defective or damaged. If you need to exchange it for the same item, send them an email at [email protected]
and send your item to Solight Design Inc., 2 Peter Cooper Rd, 6H, New York NY 10010, United States.