How do I know you received my order?
Once you have placed an order you will receive an order notification letting you know Scentsational has received your order.
Where is my order?
When your order has been shipped an email or notification will be sent to you confirming your order is on its way.
Can I cancel my order?
Yes, you are entitled to cancel your online order by phone or email. If you realize you have made a mistake please email sales@scentsational.com or call Scentsational.
Do you ship worldwide?
Yes! Scentsational does ship worldwide.
What payment methods do you accept?
Scentsational accepts Visa, Mastercard, Maestro and PayPal.
How much does shipping cost?
Shipping cost is calculated in the checkout process. The delivery charge is based on the subtotal of your basket before discounts.
What if I received faulty/damaged items?
Please note that Scentsational requires photographic evidence of the damaged product 7 days from receipt before replacing or refunding.
Does Scentsational offer returns?
Yes, Scentsational does.
What is Scentsationalβs return policy?
You have 30 days from receiving your original order to return products to Scentsational.
When will I receive a refund?
Refunds will be processed within 30 days from receipt of the return. All refunds are issued in the same payment method as your original payment. An email confirmation will be sent to you when this has been processed.
How do I use a discount code at Scentsational?
The team at Love Coupons spend a lot of time collecting the best and most recent Scentsational discount codes. The team also explains how to use Scentsationalβs discount codes. Scroll up and read the βHow do I Use My Scentsational Discount Code?β section to find out more.
How often does Scentsational release discount codes?
Each and every brand is different. Most brands release regular discount codes, while others donβt release any and some release them at special times in the year depending on the brand. The team at Love Coupons spends hours every day looking for the best discount codes to bring to you and if Love Coupons has offers available, they will try and list them here.
How do I redeem my Scentsational discount code?
Scan our list of Scentsational discount codes and click the βGet Couponβ button. A code will be shown on your screen and the Scentsational website will open in a new tab. Enter the Scentsational discount code at the Scentsational checkout and your discount will automatically be applied.