What payment methods do you accept?
Pura Vida accepts all major Credit/Debit Card, Google Pay, and PayPal.
Where does Pura Vida ship?
Pura Vida ships within the countries that are available during the checkout process.
How do I track my order?
Once your order has been shipped, Pura Vida will provide you with an email containing all of the information regarding shipping.
What is Pura Vida return policy?
All purchases made through their website are final. They do offer returns for product that is damaged upon arrival, however. Also, if your bracelet breaks within 1 year of purchasing it, please send it back to them and they will gladly send you a fresh new bracelet.
Can I exchange my order?
Pura Vida only replace items if they are defective or damaged. If you need to exchange it for the same item, send them an email.