What are the payment methods I can use in order to purchase my plan?
Prudential accepts all of the major Credit Card, Internet Banking, and Cash/Cheques.
How do I change the frequency of my premium payments?
Please complete and send them the Change of Payment Frequency Form in order to change the frequency of your premium payments.
How do I add a supplementary benefit/rider?
To add a supplementary benefit, you will need to speak with your Financial Consultant. You may check your Financial Consultantโs details by logging into PRUaccess. If you would like them to arrange for another Financial Consultant to contact you, please contact them.
How do I do a partial withdrawal for my PRULink policy?
Please refer to the terms and conditions of your policy to check if your policy has this feature. Complete and send them the Application for Partial Withdrawal Form.
How do I reinstate my lapsed policy?
If your policy has lapsed for less than 60 calendar days (90 calendar days for PRUShield and PRUExtra), please send them your payment of the outstanding premiums due.