What is Protur Hotels payment method?
Protur Hotels accepts VISA, Mastercard, American Express, JCB, Maestro and PayPal.
Can I book my stay from any country?
Yes, You can book your stay from any country.
Will Protur Hotels charge cancellation fee?
If you cancel the booking before 2 pm on the day prior to arrival, no cancellation charge will be made. If, however, you cancel the booking after this deadline or are a no-show, the hotel will charge 100% of the first night.
Can I modify my booking?
The booking can be modified after confirmation via email to [email protected]
or via fax at +34 971 585 157 indicating the booking reference number.
Are booking made with special conditions refundable?
Bookings with special conditions or tariffs Non-Refundable.