What is the payment method?
Prezzybox accepts VISA, Mastercard, American Express, Maestro, and PayPal.
Do you ship internationally?
Yes, Prezzybox do ship internationally. To take advantage of this simply choose your specific shipping destination on the homepage and check out as normal.
How do I track my order?
You can track your order by clicking here. Some orders are dispatched directly from their partners and may not have a tracking number. If you are unsure about something, please don’t hesitate to contact them.
What is the return policy?
If you have had a change of heart you must return the item to Prezzybox unused and in its original condition within 14 days for a refund. Each returned product must include all parts, accessories, instructions, and packaging, etc. This includes items such as cable ties and plug covers. Please note that if security seals are broken or if blister packaging has been opened then the product is not in its original condition.
How quickly will my return take to process?
Once the item has been received at the Prezzybox warehouse you will receive an email confirming receipt. After receipt of your goods, they aim to issue refunds within 14 working days. The cost of your gift will be refunded to the credit/debit card used to make the purchase. Please note refunds take 5 working days to clear from the point of processing.