What is the payment method?
Pandora accepts PayPal, Master Card, American Express, and Visa.
What is Pandora’s return policy?
Orders purchased from thePandora US Online Store can be returned in their original condition for a refund until January 25, 2020, either by mail or to a Pandora store. Returns must be accompanied by the provided return form. Pandora Gift Cards or E-Gift Cards are non-returnable. Promotions, clearances, or sales may have modified terms and conditions.
What is Pandora’s exchange policy?
Items in their unused and original condition purchased from Pandora US Online Store can be exchanged within 30 days of purchase in one of their store locations. Pandora Gift Cards or E-Gift Cards are non-returnable. Promotions, clearances, or sales may have modified terms and conditions. Unfortunately, they are not able to accept exchanges by mail.
Exchanges in store:
a. Find your nearest Pandora store at stores.pandora.net.
b. Bring original packing slip or email invoice along with the merchandise you wish to exchange to the Pandora store.
c. Your original shipping cost is not considered for exchange and is not refundable.
How much time do returns take to be processed?
Returns by mail
Returns will be processed within 2 business days of receipt of your item(s) by Pandora. You will receive an email notification once your return is processed. Please note that payment processing is beyond their control and it may take up to 3-5 additional business days for the credit to be applied.
Returns in a Pandora store
Returns will be processed to the original form of payment and will take 3-5 business days for the credit to be applied.