What is the payment method?
Heaven Gifts accepts Visa, MasterCard, American Express, and PayPal.
Guarantee and Return Procedure?
Heaven Gifts strives to provide their customer with a high-quality e-cigarette, but the item you received might not perform as expected by the time it’s delivered or after time for reasons beyond our control. You may contact them and ask for a replacement or a refund.
Item Not As Described or Ordered?
Heaven Gifts feel very sorry for the inconvenience. If the items you received are not the one you ordered or not as described, please take a picture of the item you receive and contact them with your order number. Heaven Gifts will get back to you within 24 hours in business days.
My Items Missing from Package?
Heaven Gifts has the confidence that each order processes in a fast and correct way. Each order is inspected by at least 3 workers. Heaven Gifts records the order, weight information. Heaven Gifts takes a picture before shipping for some special orders. However, sometimes mistake occurs, and thus you have to contact Heaven Gifts.