What is Hard Disk Direct payment method?
Hard Disk Direct accepts Credit and Debit Cards.
Where does Hard Disk Direct ship?
Hard Disk Direct ships within selected countries provided during checkout.
How long does it usually take to process my order?
Most of the orders of Hard Disk Direct are processed immediately upon receipt. Most orders in the U.S.A. ship the same business day if they are placed before 3:30 pm PST (Pacific Standard Time), Monday to Sunday. In-stock orders are often processed within minutes of being placed.
How do I track the processing of my order?
Hard Disk Direct will keep you updated on the order status of your product on each and every status. At any given time, you can come to their website, log into your account and click on the Order Status button. They will provide you with an update on your order status.
Can I make a change to my online order after it’s been submitted?
Yes, but only if the order has not been processed already (check your order status). To change your order, you must get in touch with their Customer Service Department at Customer Support or call (866) 705-5346.
How do I know when my back-ordered items will be available?
Hard Disk Direct provides the latest delivery information as provided to them by their suppliers. Most items will show an ETA (Estimated Time of Arrival) for each product that is back-ordered. However, some of their suppliers do not offer ETAs and hence they bring their customers the best delivery estimates in those certain conditions.
In addition to this, you can keep track of the out-of-stock items from the list before actually purchasing the product. You can also request to receive email notifications when items are back in stock so that you may purchase them at your convenience.
