What payment methods do you accept?
FOXERS accepts VISA, Mastercard, American Express, Apple Pay and PayPal.
Does FOXERS ship Internationally?
Yes. Shipping option is available internationally.
How will my order ship?
FOXERS ships with both USPS and UPS.
How can I track my order?
Your order status is visible in your account or by the tracking number provided in your order confirmation email.
How do I return an item?
Return instructions are included with every order. Eligible items can be returned within 30 days of your delivery date. Please refer to the Return and Exchange Policy to see which items can be returned. If eligible items are returned past 30 days of delivery, different rules will apply; see Return and Exchange Policy for complete details. Please make sure that all hygiene rules have been followed per their return policy, or they may not accept the return.
Who pays for return shipping?
If the return is not due to an error on their part (you received the correct merchandise, but would like a different size/color, or no longer want the item), you will be responsible for return shipping fees.
When will my credit card show the refund for the items I return?
Please allow up to two billing cycles for your credit card statement to show the refund. The refund can only be issued to the card that was used to purchase. If you are not the original purchaser, please consider exchanging the items you received, instead of returning.