What is the Foptics payment method?
Foptics accepts VISA, Mastercard, and Ameican Express.
Where does Foptics deliver?
Foptics delivers to Worldwide.
How would I know if the frame I want is in stock?
If a particular frame is out of stock, an ‘Arriving in 3 weeks’ label will be indicated on the main product page. If no indication is shown, that means the frame is in stock! The estimated time of arrival for backorders is about 3-6 weeks from the time of purchase. With the current COVID-19 situation, shipments may be delayed and we seek your kind understanding if there are any unforeseen delays of the shipments.
How long does it take for my glasses to reach me?
Asia - 5 Working Days
Australia - 4 Working Days
Europe - 7 Working Days
America - 6 to 10 Working Days
All other destinations - 6 to 12 Working Days
Does Foptics provide warranty for my glasses?
Foptics offers 1-to-1 exchange/parts replacements for glasses with manufacturing defects for 6 months from the date of purchase. Please inform them if immediately should you receive any defective glasses or when the defects are noticed.