What is the payment method?
Eczema Honey accepts VISA, Mastercard, American Express, Discover Card and PayPal.
Where do you deliver?
Eczema Honey delivers worldwide.
What is the shelf life of your products?
Since their products are made with high-quality ingredients, their products do have a shelf life, typically 2 years. If their products are kept in the refrigerator, they will stay fresher longer. In the rare case that you purchase is not at its freshest point, please email them so they can handle this on a case-by-case basis. See their contact page for email addresses.
How do I use your skin soothing cream?
Rub a dime-sized amount of skin-soothing cream into the skin 1-3 times a day. Add their oatmeal body lotion on top if you wish to help lock in the moisture. Apply a thicker layer for a 20-minute mask, wash with clean and warm towelette for a moisturized and smooth finish
How do I use your honey oatmeal scrub?
To use it, stir well and simply scoop a generous amount (1-2 tablespoons) of Eczema Honey Oatmeal Scrub or Eczema Honey Brown Sugar Scrub, rub it between your palms and apply using gentle circular motions on your skin.
What is the exchange & return policy?
If you're not happy with their honey soothing cream, they will refund you immediately. Eczema Honey treat customer service very seriously. Their guarantee is complete customer satisfaction...or a refund immediately (no return needed). Please contact them within 60 days of purchase to ensure that they'll be able to issue a refund.
Your satisfaction is their top priority and they will do what they can to ensure your happiness with every purchase. Please do not hesitate to reach out to them at ariel@eczemahoneyco.com at any time if you are unhappy with your order.
