How do I know you received my order?
Once you have placed an order you will receive an order notification letting you know Card Factory has received your order.
Can I send my items to more than one delivery address?
Unfortunately, Card Factory can only deliver your order to one address. If you’d like to send gifts to different addresses, you’ll need to create a separate order for each address.
Can I cancel my order?
Unfortunately, once an order has been received by their Production Team Card Factory is unable to cancel it. If you email Card Factory they will be back in touch within 24 hours.
Do you ship worldwide?
Yes! Card Factory does ship worldwide.
What payment methods do you accept?
Card Factory accepts Visa, Mastercard, Google Pay, Apple Pay and PayPal.
How much does shipping cost?
Shipping cost is calculated in the checkout process. The delivery charge is based on the subtotal of your basket before discounts.
What should I do if I receive a faulty item?
If you have received a faulty item, please Contact Card Factory directly with an image and their Customer Service Team will look into this further.
Does Card Factory offer returns?
Yes, Card Factory does.
What is Card Factory’s return policy?
You have 14 days from receiving your original order to return products to Card Factory.
How do I use a voucher code at Card Factory?
The team at LoveCoupons.com.sg spend a lot of time collecting the best and most recent Card Factory voucher codes. The team also explains how to use Card Factory’s voucher codes. Scroll up and read the ‘How do I Use My Card Factory Voucher Code?’ section to find out more.
How often does Card Factory release voucher codes?
Each and every brand is different. Most brands release regular voucher codes, while others don’t release any and some release them at special times in the year depending on the brand. The team at LoveCoupons.com.sg spends hours every day looking for the best voucher codes to bring to you and if LoveCoupons.com.sg has offers available, they will try and list them here.
How do I redeem my Card Factory voucher code?
Scan our list of Card Factory voucher codes and click the “Get Code/Coupon” button. A code will be shown on your screen and the Card Factory website will open in a new tab. Enter the Card Factory voucher code at the Card Factory checkout and your voucher will automatically be applied.