How much is shipping from Baby Heart?
Baby Heart offer express shipping at a flat rate of $5.99.
What is the returns policy at Baby Heart?
Baby Heart‘s policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, they can’t offer you a refund or exchange unless the product is faulty
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, Baby Heart require a receipt or proof of purchase.
Any item not in its original condition is damaged or missing parts for reasons not due to a Baby Heart error.
How long does Baby Heart warranty last?
The Warranty Period for Physical Goods purchased from Babyheart is 1 Year from the date of purchase.
b] What Does This Limited Warranty Cover?
This Limited Warranty covers any defects in material or workmanship under normal use during the warranty period. During the warranty period, BabyHeart will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.
What Does This Limited Warranty Not Cover?
This Limited Warranty does not cover any problem caused by conditions, malfunctions, or damage that have not resulted from defects in material or workmanship. This includes if any damage has been incurred after delivery, any attempts made to alter the product or if it has been dropped or broken.
What to do if I receive a damaged product?
If you receive your order damaged, contact BabyHeart within 24 hours. They will require photographic evidence of the damage so that we may make a claim with the shipping courier. Please keep all packaging in the event the courier requires this for the damage claim. These steps must be followed to ensure the courier accepts liability and to avoid any disputes.
