I can’t track my order, is it on the way to me?
You’ll be able to track your order on both their Australian Standard and Express shipping services.
What is the payment method?
ASOS accepts major debit/credit cards, Amex, PayPal.
Where do you deliver?
ASOS delivers worldwide.
What is the refund policy?
If you return an item requesting a refund within 28 days of receiving it, ASOS will give you a full refund by way of the original payment method. They aim to refund you within 14 days of receiving the returned item.
Can I exchange an item?
You can also exchange your item within 28 days, as long as the new item has the same product code as the original thing you ordered. If you want to exchange for a different color, the price of both colors must be the same as the price at which you bought the original product.